Shipping & Delivery


FREE SHIPPING WORLDWIDE ON EVERY ORDER!

  • All orders are entitled to free shipping. Please select “Free Shipping” as your shipping method.
  • Orders are either sent by trackable or registered airmail. For registered packages, a signature might be required upon delivery, however anyone at the specified delivery address can sign for the goods. If no one will be able to sign for delivery at home, we suggest you to have your workplace as the shipping address if it is convenient.
  • Online tracking available for most orders.
  • Registered delivery might not be available for P.O. Boxes, APO/DPO/FPO, or certain delivery addresses. Orders with such delivery addresses will be sent by regular airmail which may not be trackable. Claims for loss or damage cannot be accepted for orders with these delivery addresses.
  • All orders are subject to verification.

SHIPPING AND PROCESSING TIME

Orders are either fulfilled by Little Bisous or by our partnered warehouses abroad. Please refer to the Shipping section on the individual product page for the shipping and processing time for each product.

Look for Fulfillment by Little Bisous for products with a fast dispatch and shipping time. Items with the flash icon in the shipping section of the product page are usually dispatched within 1-3 business days by Little Bisous.

Fulfillment by Little Bisous

Orders are usually dispatched within 1-3 business days.

All orders fulfilled by Little Bisous are dispatched by the fast and reliable HongkongPost from our Hong Kong warehouse. You will be provided with a tracking number by e-mail when your order is shipped

  • United States, United Kingdom, Australia, New Zealand   3-8 business days

  • Canada, Denmark, France, Germany, Finland, Norway, Sweden   5-10 business days

  • Rest of the World   7-20 business days

Please allow more time for delivery to more remote locations. Above times do not take into account peak season postal delays, random custom inspection, or other causes of delays that are beyond our control.

Fulfillment by partnered warehouses

Orders are usually dispatched within 2-5 business days.

In order to offer you stylish yet affordable jewelry, we have partnered with carefully selected warehouses abroad to fulfill and dispatch some of the items on our store. 

 - As our partners use economical shipping methods that are not as fast, this helps us pass on the cost savings to you.
 - As orders are shipped directly from warehouses abroad, we are also able to decrease our overhead expenses and therefore pass on more cost savings to you.

  • United States   9-21 business days

  • Rest of the World   10-35 business days

Please allow more time for delivery to more remote locations. Above times do not take into account peak season postal delays, random custom inspection, or other causes of delays that are beyond our control.

If you order more than one item, you could expect your items to be shipped separately in the case that they come from different warehouses abroad. Therefore, some items might arrive earlier than others and you may receive many packages for an order containing many items.

It may take your order 3 to 4 weeks to arrive, although sometimes less and sometimes more than that. If your order is not delivered within 2 weeks, please do not be alarmed. Your order is on its way. You will be provided with a tracking number by e-mail when your order is shipped. 

      Information on Customs & Import Duties

      The majority of countries do not charge customs duty on small packets dispatched by airmail, especially for relatively inexpensive items. For more information regarding your country's custom policies, please contact your local customs office.

      Your order may be subject to import duties and taxes, which are levied once your package reaches your country. We do not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.

      Please note that occasionally customs inspections may delay delivery for a few days.


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